There is an increasing number of printers and printer drivers hitting the market for Windows. Also, there are an ever-increasing number of applications which manipulate the printer driver. While we do attempt to support all options, we have found that certain applications "mess" with the printer control record causing Anzio's setup to become corrupt. Once the default file becomes corrupt, there are two possible fixes.
First, if you have more than one printer installed under Windows, go to Printer Setup and choose a different printer, save defaults and try printing (if this is an option). Then return to the printer with the problem, save defaults again and try printing.
Second, if the first is not an option or does not work, is to create a new defaults file. Make sure you know the default file name you are using, i.e. anziowin.def, the keys file being loaded, i.e. vt220.kys, and your communications setup options. Go to the File:Run or Start:Run dialog box and enter the executable name followed by the word NONE. This will start Anzio without a default file. Go through the setup procedure and log back in to your host. Select the printer again under Printer Setup and attempt to Print Screen. If it's ok, be sure to re-save the defaults under the correct name. If this fails, give us a call.